Customer Testimonials

Wilmat are proud of the work we have achieved for our customers and want to share some of the feedback we have received...

Dealing with Wilmat has been very straightforward and professional from the initial site visit through to delivery and training. We did have the seals go on the main lift ram but the service we received to repair was second to none and the engineers who carried out the repairs were a credit to Wilmat.

Wilmat are a concise, informative, professional company with excellent customer service; we were a first time customer and they took us through the process step by step so we were aware of all the details; we could not fault the product when it arrived.

Very good, helpful service.

We have always had a great response and the products we have used are very good.

Very favourable experience, Marie’s persistance helped our decision…Thank you Marie.

Professional response and delivered what was promised, on-time.

Easy, Accessible, nice to deal with

The first name that occurs when one thinks of stackers, drum handling equipment etc.

Since we have taken delivery of the Wilmat Trolley we have peace of mind in transferring large deceased around the mortuary as well as in/out of the body stores without the need to push/pull  like the old days. We are also able to easily transfer large coffins into the back of Funeral vehicles with minimum staff and fuss. In summary, this is a great piece of kit and I am more than happy with the handling and service from Wilmat

I am unable to comment on the maintenance contract point as this has not taken effect yet. However, the service provided by our contact, Marie, was/is second to none. Marie was prompt in dealing with any rasied points and was very helpful. Also, I think a fair point to raise was the urgency I placed on this order supply, and the commitment offered by both Marie, and I think her director, who was willing to attend site to provide training if there was a delay due to the normal training provider being on holiday. This level of commitment to customer satisfaction is what good, solid customer relations are built upon.

Crown Speciality Packaging, Mansfield, have been supplied by WILMAT with bespoke handling equipment over a number of years. We have found WILMAT to be a very professional and customer focused supplier, from initial contact through design, manufacture, and delivery. Our association with them has been very beneficial in reducing the risks to manual handling activities in our workplace, both in the engineering facilities and the manufacturing departments.

Alstom Transport Ltd are delighted with their bespoke roller table solution :

Just a quick note of thanks for converting our needs into reality. From a verbal understanding of what was required, to the design and manufacture of our product. Delivery well within the time scales set. The roller table is now in position onsite in Manchester. I would like to thank all those involved in the design and sales process.

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Wilmat tow tractor 2