Customer Reviews

Wilmat are proud of the work we have achieved for our customers and want to share some of the feedback we have received...

This lifter was purchased to aid machine operators lifting heavy fixtures and machined components out of the machine as a Health & Safety issue. Excellent staff and service engineers – great service from initiating the quote, manufacturing the lifter and continuing servicing the lifter throughout it’s life.

Chris Wootton, BMW

We have Wilmat products on-site and required product training to be provided for our staff.  Wilmat were very responsive and helpful for our training request.  Marie, who delivered our training, was very professional and helpful, 36 operators trained in 2 days which has increased our capacity loads.

Neil Barnett, Anord Mardix


We bought the crane to primarily eliminate a manual handling process, when our Maintenance have to remove coolant pumps from the coolant tanks of our CNC Machines for regular cleaning or breakdown issues. All dealings were then done through Marie who was excellent throughout the whole process.

Ian D’Arcy, JCB Transmissions

Wilmat were recommended by a colleague who had purchased from Wilmat in a previous employment I had an immediate reply to my bespoke request and Marie Lacey was very quick to supply drawings and a reasonable lead time for build and delivery. (Noticeable benefits) Elimination of close contact of people and FLTs.

Mike Rowney, ZF Automotive

Good communication and fast response from Wilmat. Truck Benefit: There is a good relationship between the Footprint (You need less space) for movement and the load capacity.

Christian Berger, CEOS

We needed to upgrade our tool handling capability. The Wilmat Tool handling Truck has enabled our trained staff to be able to load and unload tools efficiently. We are now able to safely move tools 500kg to 2000kg. I have found Wilmat very easy to work with.

Simon Bleakley, Vestatec

We have been using Wilmat products for over 30 years for their ease of use, space saving, etc, and Wilmat are always quick to reply, friendly and helpful.

Elliot Smart, Ivor Searle

Very professional, easy to work with and very happy to help. Met all our requirements. It’s the first time we have used Wilmat but I would happily go back to the company again.

Claire Tunnard, Gripple Ltd

Wilmat are a very professional and friendly company. It was great that we got the opportunity to visit their premises and to inspect the crane and have some training before it was despatched. A very nice experience dealing with Marie and the rest of the team at Wilmat.

Peter Weaving, Sandvik Coromant


Wilmat have excellent customer service, which seems to be lacking in most companies these days. Everyone I have spoke to has been very friendly and unbelievably helpful. Thank you very much for your excellent service.

Daniel Watson, Severn Controls


Our dealing with Wilmat was first class!

Mark Allen, Mars Chocolate UK

We needed a new pedestrian stacker truck and Wilmat were great as always

Christopher Constable, Ionbond

Design team information very good and delivery was as promised.

Richard Freeman, Aquila Europe

We needed Wilmat to help us build a custom design to suit our specific requirements. Wilmat were very friendly and always willing to help us achieve our specific needs.

David Polito, Vacuum Furnace Engineering

A noticeable benefit of using the Wilmat Truck was Safety when removing ACBs in the workplace and Marie has always returned quote fast and sent information on in a timely manner.

Simon Moore, ABB

Wilmat are a concise, informative, professional company with excellent customer service; we were a first time customer and they took us through the process step by step so we were aware of all the details; we could not fault the product when it arrived.

Owen van der Hoeven, Lintott Control Systems Ltd

Very favourable experience, Marie’s persistance helped our decision…Thank you Marie.

Paul Grocott, Pandelco

Wilmat were offering the best example of the type of plant that I required and the fact that Wilmat are a specialist, British company dedicated to the manufacture of this type of equipment. It is clear the equipment is good quality and achieves its intended purpose.

Brian Hill, Harwich Haven Authority

Dealing with Wilmat has been very straightforward and professional from the initial site visit through to delivery and training. We did have the seals go on the main lift ram but the service we received to repair was second to none and the engineers who carried out the repairs were a credit to Wilmat.

Ian Carty, Weartech

Very good, helpful service.

Darren Green, IMI Precision

We have always had a great response and the products we have used are very good.

Tony Fisher, VJ Technical Services Ltd

Professional response and delivered what was promised, on-time.

Phil Millard, Andron Handling

Easy, Accessible, nice to deal with

Jason Mills, Abellio Greater Anglia

The first name that occurs when one thinks of stackers, drum handling equipment etc.

Martin Pratchett, Infineum UK Limited

Since we have taken delivery of the Wilmat Trolley we have peace of mind in transferring large deceased around the mortuary as well as in/out of the body stores without the need to push/pull  like the old days. We are also able to easily transfer large coffins into the back of Funeral vehicles with minimum staff and fuss. In summary, this is a great piece of kit and I am more than happy with the handling and service from Wilmat

Joe Ogle, Royal Lancaster Infirmary

I am unable to comment on the maintenance contract point as this has not taken effect yet. However, the service provided by our contact, Marie, was/is second to none. Marie was prompt in dealing with any rasied points and was very helpful. Also, I think a fair point to raise was the urgency I placed on this order supply, and the commitment offered by both Marie, and I think her director, who was willing to attend site to provide training if there was a delay due to the normal training provider being on holiday. This level of commitment to customer satisfaction is what good, solid customer relations are built upon.
Shane Lloyd, Schneider Electric

Crown Speciality Packaging, Mansfield, have been supplied by WILMAT with bespoke handling equipment over a number of years. We have found WILMAT to be a very professional and customer focused supplier, from initial contact through design, manufacture, and delivery. Our association with them has been very beneficial in reducing the risks to manual handling activities in our workplace, both in the engineering facilities and the manufacturing departments.

Health and Safety Manager, CROWN Spec Pack

Alstom Transport Ltd are delighted with their bespoke roller table solution :

Just a quick note of thanks for converting our needs into reality. From a verbal understanding of what was required, to the design and manufacture of our product. Delivery well within the time scales set. The roller table is now in position onsite in Manchester. I would like to thank all those involved in the design and sales process.

The Production Manager,  Alstom Transport Ltd